Hardware

Low cost tablet hardware package

All-in-one Elo PayPoint for station ordering

Poynt Smart Terminal

Smaller tablet options for table side ordering

Wired integrated payment terminals for quick service

Wireless payment terminals for pay-at-the-table

 

Users

Unlimited number of users

Fast user list selection or numeric user login

Optional user password for both list and numeric login

Configurable user name for receipts and order slips

Time clock with confirmation 7 day activity slip

 

Orders

Unlimited number of open customer orders

Flexible order name for table number or customer name

Optional customer management with order history

Configurable order types (Eat-in, Take-out, etc.)

Easy and fast menu selection with unlimited categories and sub-categories

Optional lookup by code or partial menu name

Easy quantity update and price override

Display of running order quantity and amount subtotal

Order review and configurable order void

Easily split orders by any seat grouping

Configurable automatic order printing

 

Restaurant Table Screen

Designed for restaurants with table service

Unlimited number of restaurant sections (Bar, Lounge, Dining, etc.)

Configurable number of tables for each section

Display of table number, server, customer, seats and more

Intuitive colour coding for table status

Tables with items on hold are clearly indicated

Unlimited orders can be associated to a table

 

Fast Order Screen

Designed for fast paced businesses

One button order creation

Colour coded buttons for the fastest order entry

Display of running order subtotal, taxes and total

Fast order print and fast pay buttons

Configurable automatic order printing

Intuitive screen designer for section colour, display order and buttons

 

Seat Based Ordering

Optional seat based ordering

One button addition of new seats

Quick scroll for seat review and order entry

Easily move an item to a different or new seat

Share an item across any number of seats

Split and reprint order by flexible seat selection

Seat number printed on receipts and order slips

 

Modifiers and Upcharges

Unlimited modifier groups with configurable display order

Unlimited modifiers per group with configurable display order

Modifiers can be simple descriptors (Rare, Medium, Well, etc.)

Modifiers can be a chargable menu item for upcharges

Modifiers support unlimited levels of child modifiers

Automatic modifiers for deposits, recycle fees and other automatic charges

 

Hold and Release

Intuitive item hold and release to accommodate meal courses

Take full customer orders including drinks, appetizers, mains and more

Quickly and easily hold items from being sent to order printers

Clear reminder of items on hold

 

Waitlist

Customer waitlist for tables or orders

Quickly add the customer by name, phone number or both

Intuitive party size selector and optional note

Optionally send a custom text message when added to the list (3¢ per text)

Optionally send a different text message when ready (3¢ per text)

View elapsed wait and ready times

Waitlist information is shared across all your devices

 

Online Ordering

Responsive technology for mobile phone, tablet and PC

Extensive look and feel configuration for your branding

Fast and easy customer ordering experience

Unlimited menu images with thumbnail and zoom

Unlimited menu modifiers and upcharges

Optional per item special instructions

Instant inventory for limited quantity daily specials

Configurable collection of phone number, billing address and delivery address

Custom checkout prompt to capture additional information

Configurable in-restaurant or online PCI compliant payments

Choose from Elavon, Nuvei or Stripe for online payments

Support for Apple Pay and Google Pay online payments

Automatic order printing in the restaurant

View, void and complete orders from anywhere using the web portal

View, void, print and complete orders on your device

Optionally transfer online orders to your device

Multi-language English, French, Spanish & German

 

Discounts and Surcharges

Flexible discounts and surcharges

Fixed amount or percentage based

Percentage calculated on order subtotal or category filtered

Item level discounts

Configurable tax associated to discount or surcharge

 

Customers

Optionally associate orders to customers

Easily add new customers or find and update existing customers

Tracking of customer name, phone number, email address and notes

Easy lookup of existing customers by partial name or partial phone number

Unlimited length notes

Flexible loyalty points

Optional responsive email receipts

Customer tabs and accounts

 

Payments

PCI compliant payment terminals for credit and debit with tip and tap

Automatically send the payment amount to the terminal for quick service

Approved transactions are automatically applied to the order

Reloadable flexible amount gift cards

Charge to customer account

Quick pay directly from the order screen

Unlimited split payments and configurable cash rounding

Display of change due to the customer

Optional tracking of staff tip amounts

 

Receipts

Configurable receipt headers for merchant location information

Configurable receipt footers for advertising

Customer address and billing address for delivery

Detailed menu item information including description, quantity, price and total

Configurable printing of menu item code

Detailed tax, payment and tip information

Reprint of closed receipts

Reprint of payment terminal receipts

Custom branded email receipts

Custom branded text message receipts (3¢ per text)

 

Order Printing

Optional printing to multiple order printers (Kitchen, Bar, etc.)

Configurable printing of order type (Eat-in, Take-out, etc.)

Category filtered order printing (food to kitchen, drinks to bar, etc.)

Incremental re-order quantity handling

Fraud prevention blocks removal of printed order items

Large easy-to-read order tickets

Item modifiers and special instructions

Configurable printed order time

Entire order redirect to receipt printer

Reprint of closed orders

 

Web Portal

Dashboard provides daily, monthly and comparative performance insight at a glance

Manage all your device settings in one place

Configure unlimited users, categories and products

Configure unlimited optional modifiers, upcharges, discounts and surcharges

Configure taxes for any region (GST, PST, HST, VAT, Ontario HST rebate, etc.)

Graphically design innovative receipt and order confirmation emails

Configure web portal users with individual feature access

View, adjust and generate re-orders for inventory

View customers, customer accounts and loyalty points

View suppliers and supplier accounts

View and adjust user time clock entries

Export any of your system data in standard CSV format

Context linked help manual that includes video tutorials

Fast help with our support tickets Monday to Friday 07:00 to 19:00 MT

After hours support for only $49.99 per incident

 

Reporting

Automatically emailed batch summary report for sales insight

Automatically emailed user audit report to monitor your staff from anywhere

Date and batch based sets of reports for businesses that operate past midnight

More than 70 financial and analytic reports

Full summary report provides insight into sales, taxes and payments

Accounting reports for any date range eliminate book keeping

Analytic reports provide insight into top menu items, categories, customers, sale periods and more

Standard PDF report format for viewing, saving and emailing

All reports can be output in CSV for import by accounting and other applications